At Admix Media, we strive to provide high-quality services that meet and exceed client expectations. This Return & Refund Policy outlines the terms under which refunds may be granted for services purchased through admixmedia.in

1. Service-Based Policy

Since we provide customized digital services, including but not limited to digital marketing, branding, web development, and advertising solutions, returns do not apply in the traditional sense. However, we value client satisfaction and offer refunds under specific conditions outlined below.

2. Eligibility for Refunds

Refunds may be considered in the following cases:

• Duplicate Payment: If you were charged more than once for the same service, we will issue a full refund for the duplicate transaction.

• Service Not Delivered: If we fail to deliver the service as agreed in the contract or scope of work, and after giving us reasonable time to resolve the issue, a partial or full refund may be processed.

• Project Cancellation (Before Work Begins): If you decide to cancel the service before any work has started, you may be eligible for a full refund minus any processing fees.

3. Non-Refundable Situations

Refunds will not be issued in the following scenarios:

• If the service has been fully rendered as per the agreed scope of work

• If delays or dissatisfaction arise due to client-side issues, including lack of communication or delayed approvals

• For services involving third-party tools, platforms, or ad spends (e.g., Google Ads, Meta Ads), as these are non-refundable once spent

• Change of mind after work has commenced or deliverables have been shared

4. Requesting a Refund

To request a refund, please email us at support@admixmedia.in with the following details:

• Your full name

• Invoice or transaction ID

• Service purchased

• Reason for the refund request

We will respond within 5–7 business days and may require further information or clarification.

5. Refund Processing Time

Once approved, refunds will be processed within 7–14 business days, and credited back to your original method of payment. Processing time may vary depending on your payment provider.

6. Modification of Policy

Admix Media reserves the right to modify this Refund Policy at any time. Any changes will be updated on this page with a revised effective date.

7. Contact Us

If you have any questions regarding our Return & Refund Policy, feel free to reach out to us:

📧 Email: support@admixmedia.in
📞 Phone: +91-9675559333
📍 Address: Hathras, Uttar Pradesh, India – 204101